When customers are waiting in line , they get bored fast. So their first natural reaction is to look around. What a great way to engage with your customers by giving them all kinds of information! (Before they take out their phone of course). Customers can easily be influenced by delicious images and video's of food and drink products. Study show that you can influence you're customers mind by up to 75%. Just by showing a specific item with a corresponding sales. Most customers who are standing in line are still undecided about what to order. Even when your lovely employee ask them: "Hello, what can I help you with today?"

When your customer has already placed their order you can influence their behaviour by letting them know that they can come back next time because you always have amazing offers and fantastic products.!